Dr. Code Digital Solutions and Software has implemented an integrated digital system to manage maintenance and repair operations at KSB Garage in Côte d'Ivoire. The project aims to digitize daily operations between customers and employees and provide transparency in monitoring vehicle status through mobile applications and a central control panel.
Required Implementation – KSB Garage Employee App 1. Authentication Login with a username and password assigned to each employee. Supports different roles and privileges (Technician, Supervisor, Manager). Possibility of password reset. 2. Work Orders View a list of vehicles received at the garage. Receive notifications when a new maintenance request arrives. Possibility of accepting or initiating the request. 3. Car Status Management Update the vehicle status (Inspected, Under Repair, Awaiting Parts, Completed). Enter technical notes or descriptions of faults. Upload photos illustrating the repair stages (before, during, and after). 4. Daily Task Management View a list of daily tasks assigned to each employee. Monitor workflow (Started, In Progress, Completed). Possibility of assigning a task to another employee or submitting it to a supervisor. 5. Spare Parts Management Recording the spare parts used in the vehicle. Link each spare part to its cost and order it from the warehouse when needed. Automatically update the available inventory. 6. Technical Reports Enter a technical report for each maintenance or repair. Submit the report to management, detailing the time and cost. The report can be printed or shared with management. 7. Alerts and Notifications Alert employees to new tasks. Notify them when the vehicle's status is modified. Notify them when a task is completed or a new order is received. 8. Settings Edit employee profile information. Change the language (English/French). Secure logout.
By implementing the KSB Garage Management System through Dr. Code Digital Solutions and Software, we were able to achieve the following results: Improved customer experience by enabling them to monitor their vehicle's status directly through the app, while receiving instant notifications about maintenance and repair stages. Improved employee efficiency through a dedicated app for managing daily tasks, which helped organize work and reduce errors. Increased transparency between the garage and customers by clearly displaying repair details and costs. Speed up maintenance operations thanks to the digital system, which enabled scheduling and real-time tracking of tasks. Provided accurate reports to management, which helped make better decisions and manage operational processes more professionally. Established a digital infrastructure that can be expanded in the future (such as adding electronic payment or pre-booking).
